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General Liability Shop Reviews

General Liability Shop Testimonials and Reviews

At General Liability Shop.com, we’re working hard to make it faster and easier to get a great price on your next business insurance policy. Our agency operates under the principle of constant and never-ending improvement. We’re acquiring more commercial insurance markets, improving technology, and creating new insurance programs for business owners every day.

We love working with small business owners and it shows. Find out why more and more businesses are choosing us for their next business insurance policy.


The best way to sell insurance to a business owner is simply to arm them with knowledge and solutions. They already know how to make decisions.

-Walt Capell, Agency Owner


What Our Customers Think About Us

Our commercial insurance customers have plenty to say about our quote process, our agency service center, and how we shop their coverage every year to make sure they’re always getting the right insurance coverage at the best possible price. Here’s what a few of them had to say:

"I want to thank you for the work you did to quote the insurance premiums on our coverage. I know you went to several insurance companies to get the best prices for my business. We appreciate all your effort and know that it is good business practice to have independent bids from time to time just to assure that our present carrier is in fact showing us the best coverage at the best price. Melinda was a tremendous help and very responsive to any question we had. Once again, thank you."

Extreme Heating and Cooling, LLC, NY

"I started my practice a few years ago and was not quite sure whether or not I needed only professional liability coverage or both professional and general insurance. After speaking with a General Liability Shop Agent I learned that I could purchase a professional liability policy that had general liability coverage included. They found me a very reasonable quote to cover my entire practice, including property, bonding, and employee dishonesty."

Nancy Fields, Attorney at Law., FL

"It was absolutely wonderful to talk with you this afternoon and get quotes the same day. Thank you so much for taking the time to help educate me more about the Employee Dishonesty Insurance for my accounting practice. I appreciate your candid communication about my coverage and what my clients expect me to have."

Business Accounting Systems, TX

"I wanted to make sure that the appropriate managers know that your customer support staff are amazing. My main contact, Kayla, is very prompt with certificates and always takes care of my questions and follows us. Everyone else I deal with is awesome too. I really never have to worry about things getting done when I send requests or changes."

Flat Branch Mortgage, MO

"It was almost impossible for me to find reasonably priced insurance for my pest control service. I did not realize I even needed professional liability insurance for spraying the types of chemicals we use. I feel more comfortable with my coverage now and I have a better price. You've earned my trust. Thanks to Curt for all the help."

Premier Pest Management, SC

"When my rates started going up every year for my commercial insurance I decided to search online to see if anything else was available. I was a little hesitant when I found General Liability Shop.com online and was unsure about giving my business information to an online entity. I decided to submit my information anyway just to see what they could offer. From the minute they responded and began working on insurance options for me I was impressed. They never promised anything that was not delivered. My agent, Justin, was helpful and gave me several options. In the end, I went with GL Shop and saved over $1,500.00 on insurance package. I typically get the certificates of insurance my business requires on a weekly basis within hours or requesting them. Their customer service is exceptional."

Ferguson Carpentry, Inc., GA

"I would highly recommend General Liability Shop for their specialized Beauty Salon program. Their service and speed is exceptional, and we are confident we now have the right coverage at the lowest available cost."

Envy Salon and Spa, IL

"As the operations manager for a multi-state company, I will say I am extremely impressed with General Liability Shop's knowledge, expertise and service. They respond quickly to all my requests and the proper documentation for our coverages are never in question. I appreciate that I am able to speak directly to my Account Manager and that my actual Agent is always in the office when I need him. I prefer to call rather email, and their availability saves our business valuable time since I never have to leave a voicemail."

Hawthorne Golf Clubs LTD, FL

"I've had my coverage with General Liability Shop since 2006. They write my commercial gl, liquor liability, and property coverage. They shop my all my insurance every year to make sure I get the best price and good quality coverage for my business. I highly recommend these guys."

Trumans Bar and Grill, MO

"Working with GL Shop.com was fantastic. The quoting process was smooth and efficient. When it came time to review all of our options, their best quote was hands down the best option. Shannon was knowledgeable with everything going on in our business. She knew how to sell our business to the insurance companies and find the best deal available."

Rising Stars Daycare, CA

"Thank you for helping us secure commercial auto, hired and non-owned, and general liability insurance as well as your super fast turn around on certificates of insurance. We appreciate your hard work and are really glad we found you online."

Red House Painters, LLC, NC

"During the last five years I have found working with General Liability Shop to be a simple and a straightforward process. They have been prompt, proactive, and helpful in providing the right technology insurance solutions to support both small and larger IT projects. We continue to enjoy their professional and engaging approach to insurance which makes them a perfect fit for our business."

Automated Systems IT, TN

Get a Free Insurance Policy Review

An insurance policy review is a great way to get a free tune-up for your business insurance. Business operations change over time; assets are acquired and disposed; and employers liability needs change. Nobody wants to pay for insurance they don’t really need. And they definitely don’t want to pay for more than they need. At the end of the day, insurance is about risk, and how much a business is willing to tolerate or accept.

We review commercial insurance policies for business owners for three primary reasons. a) to make sure business owners are not under-insured or over-insured, b) to validate the actual coverage is what the business owner wanted, and c) to ensure the business isn’t paying too much for their liability insurance.

Commercial Policy Review Checklist
Check Names and Addresses
Check Owners and Officers
Review Business Operations
Verify Business Locations
Verify Current Coverages
Verify Gross Wages
Verify Gross Sales
Validate Covered States
Review Building Assets
Review Personal Property
Assess Inventory (if any)
Verify GL Classifications
Review Professional Exposures
Asses Auto Liability Exposures
Employee Review for Work Comp
Verify Work Comp Class Codes
Assess Employee Liability Risks
Review Misc Exposures
Research BOP Options
Check Commercial Package Options
Compare Insurance Rates
Validate Coverage and Price

Insurance Company Reviews and Ratings

At General Liability Shop.com, we care about how our insurance partners are doing. After all, it’s our agencies name on the policy next to the insurance company. We have high expectations for customer service, financial responsibility, and the quality of their insurance coverage.

We work closely with our partners to track and resolve customer service issues. We monitor and track AM Best and Moody’s ratings for the carriers we do business with. And we invest our time analyzing and comparing their coverage and policy language to other insurance companies.

Commercial Customer Survey

We conducted a survey of General Liability Shop.com customers and other business owners who recently purchased commercial insurance from another agency. Here’s a sample of our results:

Survey Question: GL Shop Other
Agencies
Would you recommend the agency to another business owner? 99% 72%
Are you satisfied with the customer service provided to your business? 97% 75%
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